How is my refund processed?Updated a year ago

After you have shipped your return, please allow three weeks for it to reach us. 

Once we receive your order, we will assess it to verify that it is received in its original condition, undamaged, and can be re-sold. The day after this assessment, we will initiate your refund. 

In the case that the order has been received in poor condition, we will contact you. The cost of any damaged goods will be deducted from your refund.

You will be refunded the cost of the goods minus any initial shipping fees. You will receive an email notification once the refund has been made. Please allow up to 5 days to receive the funds into your account.